Conducting an online business is not easy. There are several roadblocks that even experienced entrepreneurs face, and if you're just starting a new online business, you might face several challenges. We are here to assist you through these roadblocks and be a trusted and reliable partner as you build your online growth story. SmartBiz by Amazon offers multiple resources that can assist sellers through every step of their online business journey, ranging from step-by-step guides, video tutorials, call support, and more. Read on to know how you can get the guidance, support, and assistance needed to sell online.
Resources offered by SmartBiz by Amazon
WithSmartBiz by Amazon, our objective is to assist small business owners and entrepreneurs in their digital journey by helping them start and grow their businesses online. From reaching the right audience to delivering your product, new business owners undoubtedly have numerous questions! You can find answers to all your questions with the help of these listed resources. Let's begin!
1. SmartBiz help center
Through our help center, SmartBiz by Amazon caters to the queries sellers may have about their online business or setting up their accounts on the SmartBiz app. In the help center page, you will find various modules of assistance, FAQs, step-by-step instructions and guidelines, and other self-help content for your assistance.
2. Smart Commerce* YouTube channel
We upload inspirational and educational content every week on our SmartCommerce YouTube channel, to assist our sellers through every step of the way. This includes resourceful, easy-to-consume how-to video tutorials and guides that can help you learn the tips and tricks to start, manage, and scale an online business. Subscribe to our channel and hit the bell icon to stay updated with the latest content
3. SmartBiz Academy
SmartBiz by Amazon brings to you weekly blogs, curated to provide in-depth information on all things business. These blogs will take you through the SmartBiz journey and how you can bring your online business to the top. Click here know more.
4. Social Media
Smart Commerce by Amazon is present on all social media networks so you can easily connect with us. You can follow us on our Instagram, Facebook, and YouTube handles to stay updated with new features, releases, and helpful guides for your business. We also publish regular content on how successful sellers are leveraging SmartBiz by Amazon and digital technology to scale their business.
5. Webinars
SmartBiz by Amazon conducts regular webinars for our sellers where we guide them on how to get started, how to manage, and how to scale their online business. Our webinars cover topics such as growing your business online, leveraging the SmartBiz app, training sessions on various modules, and online selling masterclasses. Apart from subject matter experts on SmartBiz, our webinars also feature third-party experts as well as successful sellers offering you important, exhaustive, and practical information to help you grow your online business effectively.
6. Contact Us
In case you need further assistance on any of your queries, we are just a phone call away. We offer a call support service where trained executives are prepared to resolve your queries at the earliest. You can also contact us via our helpline number (1800-3099-455) for any assistance. With the resources listed above, we hope that you are able to resolve your problems and find helpful tips and guides to take your business to the next level.
*About Smart Commerce by Amazon: Smart Commerce is a new initiative by Amazon to digitally transform small businesses across India. With a suite of SaaS-based solutions, MSMEs can now reach new customers, streamline and simplify operations, and reduce costs. Smart Commerce lets businesses digitize their offline operations, provide an enhanced in-store shopping experience to walk-in customers, create their own online storefronts to serve customers directly, and more. Our solutions include SmartBiz by Amazon and SmartPOS by Amazon, among others.
