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Transforming businesses with digital commerce

At Amazon, we are on a mission to digitize over one crore small and medium businesses in India by 2025. And with that in mind, we launched a new initiative to digitally transform small businesses across India — Smart Commerce by Amazon.

Our vision

To transform the way businesses operate in India by enabling them to digitally start, manage, and exponentially scale to new heights, irrespective of where they are — in their own stores, on Amazon, and everywhere in between.

Open a world of possibilities with Smart Commerce by Amazon

Smart Commerce by Amazon is a suite of SaaS-based solutions that enable businesses to reach new customers online, streamline and simplify operations, and reduce costs. With Smart Commerce, small businesses can digitize their offline operations, provide enhanced in-store shopping experience to their walk-in customers, and create their own online stores to serve customers directly, and more.

Stores of any size can now take advantage of Amazon’s shopping innovations, logistics, digital payments, and more to provide a reliable and trustworthy experience to their customers — no matter where they are — in their physical store, directly through their own online store, or on Amazon.in.

Our solutions

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SmartPOS by Amazon enables store owners to digitize their own store operations such as billing, staff management, inventory and catalog management, reporting, and more. Businesses can now better engage their customers by rolling out discounts and promotions like never before, thereby creating a seamless in-store shopping experience.

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SmartBiz by Amazon is a one-stop shop for all online selling needs. Whether it is a small business, an entrepreneur, or a neighborhood store, everyone can now create their own online store within minutes and start showcasing and selling their products online. Just join the interest list for SmartBiz by Amazon and try it for free for the first 3 months.

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Hear from our leaders

- Amit Agarwal

SVP, India and Emerging Markets, Amazon

“We are humbled by how neighborhood stores across India are taking advantage of our local shops on our Amazon program to go online and grow their business, with over 1.5 lakh stores already selling on Amazon.in within two years of launch. We are excited to launch Smart Commerce that will enable any store to truly become a digital dukaan, and serve customers with the best of Amazon no matter where they are – in their physical store, directly through their own online storefront, or on Amazon.in. We are just getting started and remain committed to our pledge to digitize one crore small businesses by 2025.”